Mobile ESS? Mobile MSS? Why the Wait?
youforce: Mobile and self-service HR survey report
Between February and March 2013 youforce.com of the U.K. asked their audience of HR professionals 5 questions about the use of self-service HR and mobile devices in their organisations, their views on the value of the technology, and how they would benefit if you could use our award winning technology.
The 5 questions?
- What would be the biggest benefit of your employees using self-service?
- Are your employees able to use self-service for their HR admin?
- Do you have access to your HR application on a mobile device?
- Would you allow your employees to use self-service on a mobile device for their HR admin?
- What percentage of your time do you estimate you spend on the following:
- Performance Management
- Compensation Management
69% stated improved efficiencies would be the biggest benefit of employees using self-service; this was closely followed by ease of access at 56% and staff empowerment at 46%
Youforce’s survey clearly highlights 3 gaps between the demand for HR self-service capabilities and the ability to adopt new trends and software within organisations.
Yet (you knew this was coming, yes?)…
ONLY 45% of those surveyed have access to employee self-service for HR in their organisation…
At this point in reviewing the sruvey, we haven’t even completed the last 3 questions and we are already scratching our heads.
The first 2 questions definitely point to the value of having a mobile ESS configuration in your HRIS system but there is a HUGE hesitency to implement such a system — so what’s the deal breaker?
With 69% stating that improved efficiencies, 56% claiming the ease of
In the current systems, surely these 3 claims are labor intensive — an efficient, and ineffective, system can suck a budget dry before its time; lack of access requires human intervention (a good and bad thing, but for this arguement it is not good); and empowering your staff?
Isn’t that what we are trying to do with our entire workforce?
Did I miss something by taking time for a lunch this week?
Skipping the 3rd question for the moment, the responses to the 4th question tells us that many are willing but based upon the status of things right now, might not be able…
79% said they would allow their employees to use self-service on a mobile device if they could…
Keywords being “if they could…“
So why can’t they?
The majority of respondents to the survey stated that they either had no HR application or no mobile access to their existing software with 23% had access via a smart phone and 19% via a tablet
credit for graph data: youforce.com
Note, there are going to be some cross-overs in the numbers as what is available on the laptop can also be available on the
What is stunning is nearly 50% have NO mobile access and/or a HR applicaition…
Can we go back to the first question?
What would be the biggest benefit of your employees using self-service?
Many companies now buy laptops instead of PC’s (sales of PC’s even plummeted 19% in Q12013 according recent news)– so most employees already have laptops, while the tablets and smartphones are usually BOYD’s… with laptops going that route as well.
But there is a saving grace, which has already arrived in the form of cloud computing.
In the next 3 to 5 years, more than 80% of companies are expected to move from their legacy systems to the cloud.
The cloud will bring with it all the mobility anyone needs — and there won’t be anything to implement!
If the report from youforce.com is not looking rosy for you — and you are wanting to save your budget for computing — then the cloud is where you may end up looking, and most likely, from
Don’t get too hung up in the cloud though — tablets have yet to be able to do things that tablets can, as well as smartphones.
But a laptop with an internet connection is the minimum equipment you will need.
Meaning anywhere there is a signal, internet or wi-fi, then you can use your laptop — meaning anyone will be able to work from (nearly) anywhere, at any time, on anything that has been placed in the cloud without costing a small fortune to implement.
What Are Your Thoughts?
✔ The cloud has many featuers that many are still learning about — what questions do you have about implementing to and operating in the cloud?
✔ One of the biggest concerns early on — and still is to some extent (a good thing!) — is security. Given that HR and employee information is highly personal and therefor highly confidential, there are going to have to be some disclaimers as well as security adaptations along the line (after all, being able to do anything anywhere is going to lead to some security hiccups). What suggestions do you have to minimize this risk?
✔ What research on the cloud, secruity, and self-service can The HRIS World provide you and your company?
Please share your thoughts with us and our audience in the comments section below! Or you can reach us directly from our contact page.
img credit : www.computerweekly.com
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This book helps growing businesses save money, significantly improve and simplify their business operations, and make informed choices on business applications. It covers everything from how to choose cloud applications and calculate potential return-on-investment, how to ensure security and privacy, how to train teams, how to take advantage of analytics, and much, much more.
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