HR Needs: How To Effectively Work With IT
Dawn Altnam is a regular contributor to The HRIS World.
The term “human resources” can mean very different things depending on its context.
At large, multi-national corporations, dozens of individuals might work in HR to keep the corporate machine moving.
For small and midsized companies, however, HR probably means one or two very talented, very hardworking people doing their best to help keep employees happy and safe.
Working as HR for a smaller business means you’ll also likely run into many challenges and have to find creative and innovative solutions.
Often these solutions—things like social performance management software end up encompassing technology, which means you will have to work closely with your company’s IT department.
This presents its own set of challenges. Your needs will be at odds with the highly specialized work that IT professionals do, and it will be on you to do everything you can to make sure the relationship between HR and IT is solid.
Here are a few things to keep in mind as you start working more closely with IT…
The key factor in any successful relationship is communication.
Often in the business world, one department will become upset about something and a prejudice towards another department will build.
As HR, you probably deal with this all the time.
You know it can happen, so do what you can from the start to prevent any bitterness between departments.
Encourage team members from both departments to form functioning work relationships through good communication.
Be clear from the start about your own level of knowledge in the IT field, and set the tone by clearly stating your desire to learn.
The mystery that separates those inside a specialized field and outside it can be a difficult hurdle to climb, but if you defer to the IT department’s expertise, you’ll find that they’re typically easy to work with.
HR and IT Coming Together
As the HR department for a small business, part of your job may be managing workers and making sure they’re staying focused and getting work done.
One of the biggest hiccups any company can face is losing data to hacking, file corruption or other computer disasters.
Work simply can’t get done when technology doesn’t work.
You not only need to be encouraging and making employees back up files, you need to utilize computer backup software that will work effectively and help you retrieve any lost files and keep files protected.
If your IT department isn’t already using some sort of backup solution, you might consider it part of your HR duties to identify the need for a solid backup to protect the employees’ hard work.
When working together, these two important departments can help each other out and focus on implementation.
If HR chooses to use an outside payroll company, then IT can walk employees through the process of setting up an account and checking payroll records.
In much the same way, if IT has a new policy regarding Internet usage, then the HR department can help explain why the policy is being put in place and help answer employees’ questions.
A relationship between HR and IT simply makes sense.
These two departments are often what keep a company running.
It is important to foster the relationship between the departments, establish communication, work together and remember that the departments rely on each other for implementation.
There is no reason, as an HR department, you should have to rely only on just yourself to implement and establish new technologies that are vital the success of the company.
When you understand and can relate to the IT department, your job will become much easier and your company will become much more streamlined.
In the comments below give us a quick reply – what are your experiences in implementing IT in your HR department? What one word (or words) would en-capsule your experience with this endeavor?
More articles by Dawn Altnam...
- Got Cloud for Your Database? DBA Role Shift Is Arriving - 29-April-2013
- How to Lose Your IT Team in 10 days - 17-April-2013
- It's a Hard Life But It Can Be Saved With a Flash - 19-February-2013
- When Technology Becomes Convenient, Is It Really Easier? - 12-February-2013
- Why It's Time for Data Centers to Catch Up - 15-January-2013
- Understanding Challenges in Virtualization - 8-January-2013
- Declining IT Jobs: The How, Why, And What to Do About It - 26-December-2012
- Staffing Your IT Department for Success - 11-December-2012
- BYOD: What Is It? And How Will It Work for Your Business? - 3-December-2012
- Threatened: IT Jobs in the Wild - 18-November-2012
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