The Symbiosis of HRIS: Structural changes, Technology, Alignment

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Posted by Garrett O'Brien+ on 24-Aug-2012 in business, columns, economy, The HRIS World Research Network | 0 comments

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This year’s Towers Watson 15th Annual HR Service Delivery Survey results show that HR has big plans to make structural changes, continue investing in technology, and align the function with business goals.

Towers Watson report reveals the HRSD and technology plans, goals and progress of more than 600 participating companies across North America, Europe and the Middle East, and the Asia Pacific region.

A critical key to successful transformation is to discern your organization’s most strategic needs and match them with the most agile service delivery solution available.

Towers Watson Key Survey Findings

Structural Changes

• 44+% of all organizations surveyed indicate they will structural changes to their HR 2012 or 2013  (last year? 26%).
  • 64% want to realize further efficiencies
  • looking to capture synergies among processes and investments (54%)
  • improve quality (51%)
  • reduce costs (46%)

Alignment with Business Goals

• Shared services is emerging as the most valued (and most prevalent) practice for delivering HR services to the business, though outsourcing is gaining popularity for certain functions…
  • 70% of large corporations operate in-house service centers
  • 54% of midsize organizations operate in-house service centers
  • 70% of organizations making changes to their HR structure are focused on shared services as a primary initiative
  • not one organization indicated a move away from shared services for 2012 or 2013

• Although the full story is much more complex this year, talent and performance management remain the primary HR service delivery issue
  • savvy organizations will focus on talent management for some time to come due to a confluence of issues, including
    • demographic shifts around the world
    • a shortage of critical-skill employees and
    • changing business priorities
  • 3 priorities vie for second place behind talent management…
    • streamlining business processes
    • gaining more involvement in strategic business issues
    • recruiting, which 22% of respondents indicate will be a priority for the year ahead
• These issues hint that the pendulum may swing further in the business process direction next year, as change continues, and HR organizations and technologies keep evolving

Continued Investment in Technology

• HR technology spending remains steady and strong, and investments are directed mostly toward growth rather than new functionality.
  • core costs of owning and operating technology
  • technology is still seen as needed to play
  • organizations also understand they need to make investments to remain current, expand capabilities and continue to improve operations
    • 53% of organizations report that their spending will remain the same as this year’s
    • 31% will increase or significantly increase this investment
    • only 16% expect a reduced HR technology budget for the year ahead.

Garrett O’Brien

With 20+ years in roles as a client executive sponsor, project management, as well as functional / technical lead, Garrett is sought for his expertise in the USA, Europe, and Brazil.

He has an extensive background in implementing multi-product, multi-line HRIS environments that provides a smoother transition from legacy to new systems.

Garrett’s previous clients include ADP, Case New Holland, Cushman & Wakefield, Honeywell International, Lubrizol, MAHLE, Sodexho USA, and many others ranging from SMB’s to the Fortune 50.

Currently, Garrett works from his home office near São Paulo, Brazil as the publisher and editor for The HRIS World publications. Also, he contributes articles for their various blogs as well as provides guest posts to several IT, Cloud, and HRIS blogs.

Garrett’s current roles involve…

• Publisher, writer, and owner of 4 leading HRIS system and career blogs which are read in 50+ countries

• HR.com Advisory Board for the ERP/HRIS Community

• CEO for CGServices USA — focusing on multi-provider, multi-line system for HRIS systems

• Registered partner with Microsoft, providing the latest developments on the newest technologies from Microsoft

• Council and Education Member of Gerson Lehrman Group Council, which helps institutions of the world leaders meet, engage and manage experts across a wide range of sectors and disciplines.

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In the news…

HR and the Cloud

Isabella Chan of HR Matters talks to Garrett O’Brien about the growth of cloud computing and building a technology strategy around HR.

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Your Invite to Guest Post

 

If you’d like to guest post for The HRIS World, you can use our contact page or reach us through our social media for details…

        

More articles by Garrett O'Brien...

• Have You Completed Your CedarCrestone 2013–2014 HR Systems Survey? - 13-June-2013
• SMB: A Weak Password Can Result In A Huge Financial Loss - 10-June-2013
• WEF East Asia: Courageous Transformation for Inclusion and Integration - 6-June-2013
• Technology or Not, Why Everyone is Your Customer - 6-June-2013
• If Disaster Struck Your Company, Would You Be Out of Work? - 29-May-2013
• It's All About Vigilance... - 27-May-2013
• Cloud is Dominating Corporate Mergers and Acquisitions - 22-May-2013
• Fearful Leadership Can Become Courageous Leadership - 22-May-2013
• Josh Bersin Speaks of “Glocalization” for HR: Fad or Direction? - 13-May-2013
• Why Multi-Tasking and Being Plugged-In All the Time Isn't - 9-May-2013

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Related Posts:

• Bersin & Associates : Call for Applications

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